Terms of Service

Effective date: April 10, 2026

These Terms of Service ("Terms") govern your relationship with the Sproutly mobile application and the website at heysproutly.com (collectively, the "Service") operated by Sproutly Botanical Ltd. ("Sproutly," "us," "we," or "our").

Please read these Terms carefully before using the Service. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.

1. Eligibility

You must be at least 16 years old (or the minimum age required in your jurisdiction) to use the Service. By using the Service, you represent and warrant that you meet this requirement. If you are under the required age, you may only use the Service with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms.

2. Description of Service

Sproutly provides plant identification, plant disease diagnosis, and personalized care recommendations through image recognition and botanical analysis technology. The Service is designed to assist home gardeners and plant enthusiasts with informational guidance. Results are for informational purposes only and should not be relied upon as professional horticultural, agricultural, or medical advice.

3. Subscriptions

Some parts of the Service (the "Sproutly Premium") are billed on a subscription basis ("Subscription"). An Apple ID or Google account is required to process the payment for your Subscription. Subscriptions are paid in advance on a recurring and periodic basis ("Billing Cycle").

At the end of each Billing Cycle, your Subscription will automatically renew unless auto-renew is turned off in your Apple ID or Google account settings at least 24 hours before the end of the current period. You may cancel your Subscription renewal at any time through your Apple ID or Google account settings, in which case your access will remain valid for the Billing Cycle you have already paid for.

Sproutly, in its sole discretion and at any time, may modify the Subscription fees. Any Subscription fee change will become effective at the end of the then-current Billing Cycle. We will provide you with reasonable prior notice of any change in Subscription fees to give you an opportunity to choose to terminate or continue your Subscription before such change becomes effective.

Refunds

All purchases are processed through the App Store or Google Play. Refund requests are subject to the refund policies of the respective platform. We are unable to process refunds directly. If you have billing concerns, please contact Apple Support or Google Play Support, or reach out to us and we will assist where possible.

4. User Content

The Service allows you to upload photos, images, and other materials ("User Content"). You are responsible for the User Content that you submit to the Service, including its legality, reliability, and appropriateness.

By uploading User Content, you grant us a limited, non-exclusive, royalty-free license to process and analyze such content solely to provide the Service to you. You retain any and all ownership rights to your User Content. We do not claim ownership over your User Content, and we do not use it for any purpose other than delivering the requested service.

You represent and warrant that: (i) the User Content is yours or you have the right to submit it and grant us the rights described herein, and (ii) the uploading of your User Content does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person.

5. Acceptable Use

You agree that you will not:

Use the Service for any purpose that is unlawful or prohibited by these Terms;
Attempt to probe, scan, or test the vulnerability of the Service, or circumvent any security or authentication measures;
Use any robot, spider, crawler, scraper, or other automated means or interface to access the Service, gather or extract data without our prior written consent;
Interfere with or disrupt the integrity or performance of the Service or the servers and networks connected to it;
Upload content that is illegal, harmful, threatening, defamatory, obscene, or otherwise objectionable;
Upload content that infringes on the intellectual property, privacy, or other rights of any third party.

Failure to comply constitutes a breach of the Terms, which may result in immediate termination of your access to the Service.

6. Intellectual Property

The Service, including all software, text, graphics, logos, icons, images, and the overall design and arrangement thereof, are the property of Sproutly Botanical Ltd. or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any part of the Service without our prior written permission.

Copyright Policy

We respect the intellectual property rights of others. If you are a copyright owner, or authorized on behalf of one, and you believe that copyrighted work has been infringed through the Service, please submit a written notice to [email protected] with a detailed description of the alleged infringement. You may be held accountable for damages (including costs and attorneys' fees) for misrepresenting that any content is infringing your copyright.

7. Links to Third-Party Services

The Service may contain links to third-party websites or services that are not owned or controlled by Sproutly. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Sproutly shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through such third-party services.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

Sproutly does not warrant that: (a) the Service will function uninterrupted, secure, or available at any particular time or location; (b) any errors or defects will be corrected; (c) the Service is free of viruses or other harmful components; or (d) the results of using the Service will meet your requirements.

Plant identification and disease diagnosis results are generated for informational purposes only and may not always be accurate. You should not rely on these results as a substitute for professional advice. Sproutly assumes no responsibility for any actions taken based on the information provided through the Service.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SPROUTLY, ITS OFFICERS, DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (III) ANY CONTENT OBTAINED FROM THE SERVICE; AND (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

10. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Service will immediately cease. If you wish to stop using the Service, you may simply discontinue use at any time.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

12. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions shall continue in full force and effect. These Terms constitute the entire agreement between us regarding the Service, and supersede and replace any prior agreements we might have regarding the Service.

13. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use the Service after those revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, please stop using the Service.

14. Contact Us

If you have any questions about these Terms, please contact us:

Sproutly Botanical Ltd.
Email: [email protected]
Website: heysproutly.com